Origin Born on the night shift
It did not start in a meeting room, but on the night shift. Doctors who also write code lived the routine of the emergency room and the inpatient ward. They saw the patient’s time lost in slow screens, repeated forms, information scattered between UPA, UBS and hospital, and records that served more to fulfill bureaucracy than to provide care. From there came the question that drives the company to this day:
What if the record worked in favor of those who provide care?
From real need to product Built inside a real hospital operation
We developed our technology inside a real hospital operation: the Santo André Municipal Hospital Complex (CHM), in the public health network. Every module was built, tested and refined with the people on the front line, in everyday care and management.
From that experience came the concept that defines our electronic health record: the three pillars.
- Emergency room
- Inpatient care
- Prescription
- Progress notes
- Pharmacy
- Regulation
- Administrative management
Clinical
Artificial intelligence agents follow progress notes, prescriptions and other patient data in real time, supporting the doctor with alerts, suggested approaches and analysis of possible errors.
Legal
AI reviews the record looking for gaps and legal risks, protecting the professional, the patient and the institution.
Financial
Every recorded action carries its value, which generates accurate invoices and reduces denials and revenue losses.
A network vision One patient record, the whole network
Public health works as a network, and so does our technology. We built the system so that the patient’s record is single and integrated across UPA, UBS, specialized centers and hospitals. The data entered is analyzed and turned into alerts, reports and decision support. Care pathways, starting from primary care, keep the patient followed end to end.
This vision grows across three management levels:
Vital Command Center
Management of a health service.
Vital Command Center Network
Management of multiple services, such as municipal networks and multi-service companies.
Omni Control
Regional, state and federal management, with large-scale data analysis for high-precision decisions.
An expanding ecosystem From the hospital record to other contexts
From the hospital record came solutions for other contexts: Minha Clínica and Meu Consultório, for clinics and doctors with private practice; Escala Hub, for shift schedule management; the Meu Plantão (for doctors) and Minha Saúde (for patients) apps; and Vital Track Education, with courses, a virtual hospital and training paths for management, legal, finance and ONA certification.
All with certified digital signature and integration between modules.
Who is behind it People who know the health system from the inside
Our team brings together medicine, programming, hospital management, law and business. They are doctors who code, developers, a legal team and managers who know the health system from the inside, because they work in it.
Where we are going Rehumanizing the relationship between doctor and patient
Our mission is to rehumanize the relationship between doctor and patient, giving time and attention back to those who provide care by reducing bureaucracy with artificial intelligence. We want to bring this technology to hospitals, city governments, UPAs, UBS and clinics across the country, starting with SUS, which serves those who need it most.
We are at the beginning of this journey, with a solid foundation and a long way ahead.